The goal of any hardware return isn't just getting the device back — it's getting it back fast enough to be useful.
A corporate laptop depreciates at roughly 25–33% per year. Every day it sits unused — in an employee's home office, in a courier depot, or in a stack waiting to be processed — is value leaving your asset register. The faster you recover and redeploy hardware, the lower your effective hardware cost per seat.
For a typical organisation replacing 200 devices per year at £1,200 each, cutting average return-to-redeployment time from four weeks to one week saves approximately £46,000 in avoided hardware procurement annually. That's not a rounding error.
Most IT teams believe the courier is the slow part. In reality, the delays cluster at two distinct points. The first is the request phase — waiting for employees to acknowledge the return request, find packaging, and actually ship the device. The average lag without a structured kit is 8–14 days. The second is the intake phase, where devices arrive without documentation, requiring IT teams to identify, log, and process them manually before wiping and redeployment can begin.
The request phase is solved by removing all friction from the employee's side. ReturnKits eliminates the packaging hunt entirely. Your employee receives a complete, ready-to-use kit at their door. The average time from kit receipt to device dispatch is under 24 hours when everything the employee needs is right in front of them.
The intake phase is solved by documentation. Every ReturnKits shipment includes a tracking ID and order reference that maps directly to your asset register. When the device arrives, your team knows exactly what it is, where it came from, and what condition it should be in.
Faster returns mean smaller buffer stock requirements and lower procurement costs. The return kit isn't a cost — it's an investment in your redeployment velocity.
A corporate laptop depreciates 25–33% per year. For an organisation replacing 200 devices annually at £1,200 each, cutting return-to-redeployment time from four weeks to one week saves roughly £46,000 a year in avoided procurement.
Two points: the request phase, where employees take 8–14 days on average to acknowledge and ship a device without a structured kit, and the intake phase, where undocumented devices arriving at IT require manual identification before they can be wiped and redeployed.
With everything the employee needs provided upfront, the average time from kit receipt to device dispatch is under 24 hours.
Every shipment with a tracking ID and order reference mapped to the asset register lets IT identify a device's origin and expected condition immediately on arrival, instead of manually investigating undocumented returns.
