Insights & Best Practices
Operational guides and best practices for IT managers managing corporate asset returns, device offboarding, and secure logistics.
Stop chasing ghosts. Learn the operational shifts that take hardware recovery from 'maybe' to 95%+ without sending a single follow-up email.
Calculating the true cost of 'DIY' returns. Spoiler alert: You're paying engineer salaries for entry-level logistics work.
A lost laptop is a data breach waiting to happen. Here is how to ensure a secure chain of custody for every remote return.
Hardware depreciation is real. Every day a laptop sits in a cupboard is money lost. Here is how to slash your turnaround time.
Millions of corporate devices are now sitting in spare bedrooms across the UK. Here's what forward-thinking IT teams are doing about it.
From account deprovisioning to hardware recovery — a practical, step-by-step IT offboarding checklist every IT manager should have.
There's no automatic legal deadline, but there is a clear process. Here's what UK employers can actually do when a leaver keeps hold of company hardware.
It's referenced on every data destruction certificate, but what does NIST 800-88 actually require? A plain-English breakdown for IT and compliance teams.
Asking clients to 'just post it back' is where most MSP device recovery programmes quietly break down. Here's what actually scales.
The moment a resignation lands is the best moment to start the hardware return — not their last day. Here's exactly what to action that same afternoon.
An unreturned laptop isn't just a missing asset on a spreadsheet — it's a stack of costs that rarely gets added up in one place. Here's what it actually adds up to.